Customers should check their items upon delivery. If any damage is found, it is important to contact the vendor or customer support as soon as possible to report the issue and receive further instructions.
- Contact the vendor or support team as soon as the damage is noticed
- Provide your order number and details of the issue
- Include photos of the damaged item and packaging if possible
- Do not dispose of the item until the issue is reviewed
Reporting a damaged order allows the vendor to assess the situation and provide a suitable resolution. Depending on the issue, the vendor may offer a replacement, refund, or other appropriate solution. Providing clear details and images helps speed up the review process and ensures the issue is handled efficiently.
Customers are encouraged to report any damage as soon as possible. If additional assistance is required, customer support is available to help resolve the issue quickly and fairly.
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