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How will I be refunded?

Refunds are issued using the original payment method used when placing the order on the Ceylon Showroom platform.

Once a refund is approved by the vendor, the amount will be processed through the same secure payment provider used during checkout, such as Stripe or other supported payment methods.

  • Refunds are issued to the original payment method used
  • Refunds are processed after approval by the vendor
  • Processing times may vary depending on the payment provider
  • Customers will be notified once the refund is completed

Refund processing is handled securely through the payment gateway integrated with the platform. Depending on the payment provider or bank, it may take a few business days for the refunded amount to appear in the customer’s account.

Customers should ensure their payment details are correct when placing an order. If there are any delays or issues with receiving a refund, customers are encouraged to contact customer support for assistance.

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